Connecting to Customers: Lunch & Learn with Podium

Wednesday, April 17, 2019
11:45 am1:00 pm
Connecting to Customers: Lunch & Learn with Podium

Unfortunately, due to the low number of rsvp's this event has been cancelled.

It's no secret that online reviews influence the entire customer journey, but did you know that 90% of consumers trust online reviews as much as personal recommendations? Consumers want to hear about actual customer experiences and our speakers from Lehi Utah will show you how to collect hundreds of reviews and take control of your online reputation.

Podium is the leading customer communication platform for local businesses, is ranked No. 13 on the 2018 Inc 5000 Fastest Growing Companies and featured in 2019 Fast Company list of World's Most Innovative Companies. Through simple interactions you'll learn how to Get Connected to reach customers on convenient channels; Get Found to rank higher on Google search and; Get Insight to understand your strengths & weaknesses.

See actual case studies where businesses have increased their average monthly reviews by 300% and raised their star rating 31% in a few months.

Learn how you can talk to customers on their preferred channel with one inbox to answer simple questions, resolve problems and provide feedback. Studies show that 89% of customers prefer to communicate via text using
- iMessage
- Facebook Messenger
- Instagram Messenger
- Google Click-to-Chat

and 36% want to connect after hours or on weekends to build long-lasting relationships.

This one-hour session includes lunch and will provide valuable insight for small business owners and their agencies as well as client-side media and marketing professionals who need to be in the know when it comes to cutting edge lead generation technology.